1. Home
  2. Family & Consumer Sciences
  3. Telephone Etiquette: Your Line To Success
Telephone Etiquette: Your Line To Success
Telephone Etiquette: Your Line To Success

Telephone Etiquette: Your Line To Success

Price: $75.00
Item Number: CEVD0597
DVD
Topics Include:
• Posture
• Positive Vocabulary
• Projection
• Inbound Calls
• and Many More!
Can you imagine doing business without the telephone? You may be turning away customers by the way you or your employees use this vital communication tool. The entertaining program outlines the importance of effective telephone skills. You will learn the three Ps of projecting a professional image (posture, positive vocabulary, projection), how to handle inbound and outbound calls, how to take messages, how to handle angry callers, and the "do's and don'ts" of successful telephone conversations. A supplement is included.

Related Items

Nutrition for Teens
Nutrition for Teens
$99.00
Add To Cart
Principles of Interiorscapes Design
Principles of Interiorscapes Design
$59.00
Add To Cart
Skills For The New Parent
Skills For The New Parent
$95.00
Add To Cart
So You Want to Move Out?
So You Want to Move Out?
$99.00
Add To Cart
The School-Age Connection
The School-Age Connection
$115.00
Add To Cart
Understanding Cultural Differences
Understanding Cultural Differences
$95.00
Add To Cart
TOP