1. Home
  2. Business & Marketing
  3. Handling Complaints
Handling Complaints
Handling Complaints

Handling Complaints

Price: $59.00
Item Number: CEV70522
DVD
Topics Include:
• Customer Service Techniques
• How to Handle Difficult Customers
• How to Manage Complaints Through the Handling Complaints Cycle
• Affirmative Customer Interaction Skills
• and Many More!
Customer service is applied in every workplace, this presentation will introduce students to positive customer service techniques. Students will learn how to handle complaints, develop affirmative customer interaction skills and understand the business advantages of high-quality customer service.

Related Items

Advanced Microsoft® Excel® 2007
Advanced Microsoft® Excel® 2007
$175.00
Add To Cart
Advanced Microsoft® Word 2007
Advanced Microsoft® Word 2007
$175.00
Add To Cart
Suggestion Selling
Suggestion Selling
$59.00
Add To Cart
The Amendments
The Amendments
$59.00
Add To Cart
Types of Retail Outlets
Types of Retail Outlets
$59.00
Add To Cart
U.S. & International Trade
U.S. & International Trade
$54.00
Add To Cart
TOP