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Handling Complaints
Handling Complaints

Handling Complaints

Price: $59.00
Item Number: CEV70522
DVD
Topics Include:
• Customer Service Techniques
• How to Handle Difficult Customers
• How to Manage Complaints Through the Handling Complaints Cycle
• Affirmative Customer Interaction Skills
• and Many More!
Customer service is applied in every workplace, this presentation will introduce students to positive customer service techniques. Students will learn how to handle complaints, develop affirmative customer interaction skills and understand the business advantages of high-quality customer service.

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