Using typical business scenarios, this presentation shows how good manners and proper etiquette set the tone for success in the business world. Discover how positive body language, proper attire, good communication skills and pleasing manners project a professional image. Are you misusing electronic conveniences like email and cellular phones? Find out! You will examine "do's and don'ts" to help you master etiquette during business meetings, at a job interview or other business situations. A supplement is included.